Knoxville, TN (WOKI) An investigation is underway following a house fire Tuesday afternoon in North Knox County.

Rural Metro Fire officials say crews were dispatched to the fire in the 7200 block of Palermo Road at around 5:45 p.m. on Tuesday.

Rural Metro says when crews arrived they found the home with the garage heavily involved with fire spreading to the attic.

While crews were able to bring the fire under control quickly, the parts of the home not impacted by fire were affected by smoke and heat.

Officials add the residents were safely outside when crews arrived on the scene, and the American Red Cross is assisting the family.